Being aware of your customer policy has become of utmost importance globally, especially in the financial and banking sector. Knowing your customer policies helps in preventing identity theft, terrorist activities, money laundering and other types of financial frauds.
The zero-tolerance fraud policy at Angel Crypto ensures that all important measures are taken to prevent it. If any fraudulent activity or transaction is detected, it will be documented and all related user accounts will be immediately shut down. In addition, all funds held in these accounts will be forfeited.
Prevention methods that we adopt at Angel Crypto:
We guarantee the integrity of any sensitive data that you provide us (which includes your account information and the transactions you make) by implementing various security fraud control and measures. In order to provide you with the highest level of security regarding your electronic transactions, we need certain information from you, including your preferred deposit method.
The following documents are required when you deposit funds:
- Proof of Residence: Utility Bill, local authority tax bill or Bank Statement which is under your name and address and should not be older than 3 months
- A copy of your valid passport with the signature page, National ID or , including the photograph
- A copy of your credit cards used to make deposits (Front side with the first 6 and last 4 numbers seen, the middle numbers can be covered, backside with the signature visible and CVV covered)
- A signed authorization form
All documents should be fully pictured and sent in colour copy to [email protected]
If you have any questions, please do not hesitate to contact our customer support: [email protected]
When should I provide these documents?
Kindly provide us with all the necessary documents as soon as you can so as to avoid any delays in processing your transactions. We will also require you to provide the receipt of all documents before proceeding with any cash transactions to your benefit.
In some circumstances, we may request you to provide these documents before you can access certain activities in your account, such as deposits or trades.
NOTE: If we do not receive the required documents on file, all your pending withdrawals will be cancelled and credited back to your trading account. In this case, we will notify you via our system.
How can I forward you these documents?
You may scan your documents or take pictures of them using a high-quality digital camera. Save the images as jpegs before sending them to us via email to [email protected]
Are my documents safe with you?
Rest assured that Angel Crypto treats all documents it receives with utmost confidentiality. We use the highest level possible of encryption at every step of the review process to protect customer files and their identification information. Your documents are in safe hands and are our highest priority.
We always strive to make Angel Crypto a safer place to invest for everyone. We thank you for your cooperation.